Customer Testimonials

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DealerRater Jun 25, 2026

I explained my problem and he went to work on solving it Jordan Newton checked my tire and I agreed to plugging it. They did and I'm off

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DealerRater Jun 25, 2026

If you’re looking for a team that is trustworthy, professional, and dedicated to providing an exceptional car-buying experience, I highly recommend Kevin Berry and Derrick Anderson. Thank you both for making this such a positive and memorable experience!

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DealerRater Jun 23, 2026

He explained very well what had to be done Very nice guy, his name start with k khôl or something

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DealerRater Jun 23, 2026

Have enjoyed working with them for a lot of years Service is always thorough every time

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DealerRater Jun 22, 2026

My Service Advisor was Sam Rios. Shane just scheduled the appointment for my 90000 mile service. As usual, Sam did a fine job. However, as usual, the tire low pressure light came on on my way home. This time when I checked, the pressures were 34, 34.5, 32.5, and 32. The low tire pressure light usually comes on after my service on the way home, but there isn't usually as big a discrepancy between the tires.

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DealerRater Jun 22, 2026

Chance was knowledgeable about the car and helped us set it up. My only problem was I wanted a front wheel drive and it was going to another stat e. Chance tried to stop trade and sell to us but he couldn't. Not his fault. I give him a ten.

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DealerRater Jun 22, 2026

Both Brian and the Finance team were awesome! Friendly and professional They are the best!!

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DealerRater Jun 21, 2026

Chris Valenzuela is very polite and easy to work with. He seems to understand my situation.

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DealerRater Jun 21, 2026

Good work When I came Sam came right out to see what I needed done

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DealerRater Jun 21, 2026

Caring employees, but they don't start on the car at the time of your appointment. Cole did report to us, and he did write up a report for us to get Glass Doctor pay for the issue they caused. We had texted ahead with Darrell that we wanted to drive a new Pilot while waiting on our repair, but he was busy across the showroom for a long time with other customers, and he finally came and saw us and got Rea to help us. Rea misunderstood that we were wanting to drive a new Pilot after showing us ... Read More

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DealerRater Jun 21, 2026

Ian Bing and team were excellent to work with! Got us in and out quick and hassle free. I would recommend Ian Bing and his team to friends and family. We are loving our purchase! Thank you!

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DealerRater Jun 21, 2026

Excellent experience with Ian and team! Would recommend this dealership to family and friends. Thank you , Ian and team, for a hassle free auto purchase! We love our 'new to us' Expedition.

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DealerRater Jun 21, 2026

Very easy process and friendly service Kevin went above and beyond at purchasing our new vehicle

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DealerRater Jun 21, 2026

The whole process was done very smoothly Darrell is very friendly and answers all my questions patiently

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DealerRater Jun 21, 2026

Excellent customer service! I’m very thankful for the representative’s professionalism and commitment to me as a customer. The work was very timely and I got to enjoy the rest of my day!!

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DealerRater Jun 21, 2026

Good experience - great sales person - everyone was great - answered all my questions and was not pressured

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DealerRater Jun 21, 2026

Dealing with Gary was smooth and easy. The first sales person we had really steered us away from McLarty Honda but when I reached out to a friend that worked at McLarty Nissan he got us with Mr Gary and we went home in our 2026 Honda CRV Hybrid that day. I would definitely recommend Gary Ashford 100%

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DealerRater Jun 20, 2026

The people at Honda are always kind understanding very professional make you feel comfortable great dealership

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DealerRater Jun 19, 2026

Chris V. was very helpful and explained the additional recommended services and kept us informed when our Odyssey was ready.. Thank you

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DealerRater Jun 19, 2026

Sam was very helpful when I called, Chris took care of me there and Juan got me checked out

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DealerRater Jun 19, 2026

Sam was extremely helpful, patient, and communicative throughout the entire process. I truly appreciate the quality of service I received and am glad I chose McLarty. Thank you for making what could have been a stressful situation such a positive experience.

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DealerRater Jun 18, 2026

Always courteous; always efficient No No They seem to be knowledgeable and are convenient to my house. I appreciate the courtesy service

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DealerRater Jun 18, 2026

Charged me $174 for oil change. I think it's outrageous pricing compared to other locations.

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DealerRater Jun 18, 2026

People were welcoming, friendly, knowledgeable, and very helpful. We were very pleased with our reception and with the car.

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DealerRater Jun 18, 2026

Tony assisted me in the best way possible and I will recommend him to family/friends. He was very informative in any questions I had and put me in the exact vehicle I wanted the next day. I plan to enjoy my first ever Honda.

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DealerRater Jun 18, 2026

McLarty Honda is an Excellent Dealership, got an oil change and tire rotation. Very Satisfied

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DealerRater Jun 18, 2026

Ashley did amazing and truly made my experience with Honda wonderful! Thank yall so much

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DealerRater Jun 18, 2026

Easiest transaction I’ve ever done. Great car, great price, great process. Job well done.

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DealerRater Jun 17, 2026

Cole got me in and out quickly as usual. He was very informed about what needed to be done. The dealership is friendly and comfortable to wait in.

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DealerRater Jun 17, 2026

I did not purchase from Emil. I purchased from Brian Allen at Mclarty Honda in Littlerock, AR

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DealerRater Jun 17, 2026

The treatment was good. The staff who took care of my car was courteous knowledgeable and efficient, a courtesy vehicle was also provided and my air conditioning is working fine now. Thank you.

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DealerRater Jun 17, 2026

Went in for recall and had it serviced while it was there. Cole explained what would be done and approximate cost.

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DealerRater Jun 17, 2026

I ended up dealing with Sidney Buckner, Emil Pritchett, and Derrick Anderson. This was the best trip to a dealership to purchase a vehicle I've ever had.

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DealerRater Jun 17, 2026

Quick and easy service on my CRV Hybrid! Efficient and professional check-in. I recommend McLarty’s

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DealerRater Jun 17, 2026

I waited over 5 hours for a battery and anew fuel cap!!!!! I literally watched a 2 hour movie before anyone started on my car. The sales guys felt so bad they started asking for updates on my car for me!!!

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DealerRater Jun 16, 2026

Sam was very professional and kindly polite. He has been this way consistently every time I bring my van in.

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DealerRater Jun 16, 2026

The lines of communication are fabulous, from check in to completion of service or diagnostic there is clear, direct communication. About processes and pricing.

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DealerRater Jun 16, 2026

Always have a positive experience The salespeople and service people are always friendly, courteous and efficient at what they do.

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DealerRater Jun 16, 2026

Very fast and professional service They explained what my vehicle needed and what to expect

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DealerRater Jun 16, 2026

Justin did my intake paperwork. He was excellent-- professional, courteous. Sam was assigned to work on my car. When I called to ask if it was ready for pick up, he told me he had not fixed the issue I brought it in for because there was nothing wrong with it. I assumed he had misunderstood the problem, but when I tried to clarify and explain, he was dismissive and combative. I told him that my sliding door would not operate in manual mode, and he told me that 1. There's no such thing as manual mode (there's a ... Read More

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DealerRater Jun 16, 2026

Is great attention and great service everything is ok is alright thank you for the attention and service

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DealerRater Jun 16, 2026

The Representatives are nice, I feel the wait time is just too long if waiting on your vehicle

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DealerRater Jun 15, 2026

Always excellent service I always get good service, that's why I bring my car there, when I have 2 sons who are mechanics

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DealerRater Jun 15, 2026

My service rep is Sam Rios and he takes great care of me every time!

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DealerRater Jun 15, 2026

Sam greeted me promptly. He told me the proper name oF my service agreement so I don't have to keep describing it every time I come (Honda care) and he went over the mechanics recommendations with me and explained why it was important. Very patient guy

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DealerRater Jun 14, 2026

Always courteous and takes the time to explain the situation to you and gives you the best options.

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DealerRater Jun 14, 2026

we got there early and Ashley was with someone else so she passed us on to Mr. Darrell . Appreciate that instead of making us wait . Everyone was very efficient and did not feel any till pressure

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DealerRater Jun 14, 2026

It was a good experience very professional I would bring my vehicle back to Mclarty

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DealerRater Jun 14, 2026

Ed was helpful and knowledgeable. He did not pressure or try to hard. The experience was overall positive.

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DealerRater Jun 14, 2026

Staff was great. Very informative waiting area was good provided snacks Free WiFi And TV

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DealerRater Jun 14, 2026

The service area is clean. Sam met me. He was professional, friendly and took the time to answer questions I had. This was my 1st visit to McLarty Honda and I was very, very pleased. I will be back!

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DealerRater Jun 13, 2026

ASHLEY was very easy to work with and was able to answer all my questions. She even worked with me a little bit to show me how to work the interior of the car.

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DealerRater Jun 13, 2026

Once the sale was done they couldn't get us out of there fast enough. We needed a couple of things done and we're told we would have to come back. We were not local to the dealership.

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DealerRater Jun 13, 2026

This oil changes was a good experience.I've had about purchasing multiple vehicles from honda, but this was the first time my son, who now eligible to drive, was able to take the vehicle and do the oil change process by himself. And Cole was very nice.Explain the process ensure that my vehicle received the oil change in filter with no problems.Thank you

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DealerRater Jun 13, 2026

The people were nice, quick and funny. They made our experience fun and memorable You won't find a friendlier crew anywhere

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DealerRater Jun 13, 2026

It was okay It was a good expense I would recommend others to stop by

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DealerRater Jun 12, 2026

Great service and friendly salespeople any time I have been there. I have been a customer for more than 15 years!

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DealerRater Jun 12, 2026

Really good Nice they provided shuttle while car was worked on Work done timely Good

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DealerRater Jun 11, 2026

Cole got me in and out in a timely manner. He's my go to guy whenever I need anything. Never a problem.

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DealerRater Jun 11, 2026

It was a pleasant experience getting my recall fixed. Making an appointment is worth it and the service was relatively quick.

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DealerRater Jun 11, 2026

It was good. Quick service, accurate. Price was as quoted No surprises This survey is annoying now..

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DealerRater Jun 11, 2026

Perfect It was a very good experience all around. Staff very helpful and easy to work with.

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DealerRater Jun 11, 2026

Has always had the customer at heart! Thanks Cole, always a pleasure!Hope to find a good dealership in Virginia Beach.

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DealerRater Jun 11, 2026

The service was fast, the advisor was knowledgeable and listened to me ,and was able to provide my service in a timely manner.

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DealerRater Jun 11, 2026

Friendly, professional, helpful and concerned about the health of your vehicle. Good wait time also.

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DealerRater Jun 11, 2026

Took my old CRV on for it's 185,000 maintenance. Struts needed replacement. Up until this maintenance the car only needed standard maintenance. Wife and I decided that it was time for a new CRV. Tony made this as painless as possible and helped us find our next CRV. Great to work with. Bought a new CRV.

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DealerRater Jun 11, 2026

Great crew. Made us feel welcome even accommodated our 5yr old autistic son. We will highly recommend to everyone

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DealerRater Jun 11, 2026

No comment. Changing oil is a must. I will continue to get my oil changed at Honda

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DealerRater Jun 11, 2026

Brian was fantastic to work with—friendly, professional, and never pushy. He took the time to focus on what we wanted and needed rather than simply trying to make a sale. London guided us through a straightforward and easy sales process that was completely stress-free. There was zero pressure, and at every step I felt informed and in control of the decision-making process. Overall, it was a great car-buying experience, and I highly recommend this dealership!

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DealerRater Jun 10, 2026

Ramon Green is an amazing salesman. He listened and went above and beyond my expectations. I told him anything was fine except the color white. He pulled up a green Passport. GREEN!!! I forgot to tell him green only looks good on trees and grass. But, I was wrong!! I was super shocked to find I love this color of green. People are checking out my new ride everywhere I go.

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DealerRater Jun 8, 2026

The technicians forgot to give me a 'return for service' sticker (the second time that's happened) and failed to replace a stem valve cap on one on my tires.

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DealerRater Jun 8, 2026

Everyone was extremely friendly and service was fast. Will definitely be back Love honda mclarty

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DealerRater Jun 7, 2026

Too good to try to explain; from the check in with Cole to the mechanics to the check out with Cole was great.

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DealerRater Jun 7, 2026

We made an appointment and they wanted us to pay a diagnostic fee before they would even look at it and we got the bumper to bumper. The warranty is just as high pressure as the sales team. The car wash is never open.

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DealerRater Jun 7, 2026

Great experience. Very professional and informative about the details of my car service Persistent and patient

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DealerRater Jun 7, 2026

It was outstanding It was very timely, it was very informative, it was very good

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DealerRater Jun 7, 2026

Sam has been our service advisor for more than three years. He is courteous, professional, and explains issues in detail in a way that is easy to understand.

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DealerRater Jun 7, 2026

Sam has been our service advisor for more than three years. He is courteous, professional, and explains issues in detail in a way that is easy to understand.

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DealerRater Jun 7, 2026

I was given a choice to be taken home by shuttle. I was informed about my car and was told that they would take care of me

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DealerRater Jun 7, 2026

Love it tony got us a bronco We be be back Very good experience Great

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DealerRater Jun 7, 2026

The experience was a good one. Kevin was so helpful and knowledgeable. The staff we encountered were wonderful.

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DealerRater Jun 7, 2026

Mr. Ramona Green was a pleasure to work with, showing us many options! I would buy from McClarty again.

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DealerRater Jun 7, 2026

Both Mr.Buckner and Mr. Pritchett very professional with the sale of my honda. I was in and out in no time.

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DealerRater Jun 7, 2026

The service manager was supper and the lady that drove me home great and such a good driver

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DealerRater Jun 6, 2026

They diagnosed my issue, ordered parts and fixed my car in one day. They were patient and explained everything well

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DealerRater Jun 6, 2026

My experience was great. Ashley and Tony were very professional and made sure I knew they were available to help throughout the entire process. Overall, amazing customer service.

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DealerRater Jun 6, 2026

I appreciated the timeliness, the ease of service, and explanation of what additional services were needed. The service rep was professional.

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DealerRater Jun 6, 2026

Justin was very personable and polite. His sense of humor was awesome and I liked how he was up front and realistic about need and price of service. Great job Justin!!!

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DealerRater Jun 6, 2026

Chris was very knowledgeable and helpful with helping me with my car. Friendly,helpful, honest Amazing

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DealerRater Jun 6, 2026

Fast and employee super friendly Excellent service and all the employees are super kind and very helpful

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DealerRater Jun 6, 2026

The McLarty Honda dealership has an excellent service department. The service advisors are courteous, knowledgeable and helpful. I purchased my first Honda from them in 2013 and have never considered going anywhere else since!

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DealerRater Jun 5, 2026

Took care of my needs. Professional only wished I had some more communication because I waited so long.

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DealerRater Jun 5, 2026

He took care of my needs in a prompt fashion Give him a raise immediately

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DealerRater Jun 5, 2026

Great! And timely! I came in with no appointment and they worked me in. Hooray!

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DealerRater Jun 5, 2026

I worked with Emil and Sidney. They were amazing! They got me in the car I wanted and needed and worked really hard to make sure I was good!

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DealerRater Jun 5, 2026

Always a great place to get work done on your Honda!! Cole Burroughs is excellent!!!

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DealerRater Jun 4, 2026

Got appointment when requested for an oil change. They checked the car and requested several services basen on age of car and one based on condition they found

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DealerRater Jun 4, 2026

Came in for an oil change ended up with two services that were expensive and took a lot of time. After waiting 3 hours, found out the car needed to spend the night while we waited for part. Wasn't expecting expense or time - but all worked out

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DealerRater Jun 4, 2026

The staff was very friendly, helpful and attentive. I felt as though my questions and concerns were heard and answered.

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DealerRater Jun 4, 2026

It was great, I was uncertain if I was gonna get approved, but Tony made sure I did..

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