Customer Testimonials

Absolutely the best! Great customer service!

Excellent service experience!

Samuel was awesome ! He took time to explain everything and the work I had done was in a timely manner also because I had 4 things took care of that day with my 2017 Honda Ridgeline ! I appreciate it all very much !

We had a great experience at McLarty Honda. Chance was a great salesperson. Giving us all the information we needed without the pressure to make a deal. The car was nice as well!!

Awesome Service department competence and dealership hospitality!!! My real life experience to back that statement follows. I was traveling through the area in my 2014 Honda Odyssey about 9 PM on Sunday, 01-NOV. I had mechanical trouble which disabled my vehicle. I'm a AAA member and they sent East End Towing to transport my vehicle. While I am waiting on the tow truck to arrive I began frantically searching for a mechanic in a city relatively unknown to me. There's McLarty Honda with a 4.7 Google rating, at the time, and they are not far from my current location. I had ... Read More

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Google - Nov 9, 2026

Awesome Service department competence and dealership hospitality!!! My real life experience to back that statement follows. I was traveling through the area in my 2014 Honda Odyssey about 9 PM on Sunday, 01-NOV. I had mechanical trouble which disabled my vehicle. I'm a AAA member and they sent East End Towing to transport my vehicle. While I am waiting on the tow truck to arrive I began frantically searching for a mechanic in a city relatively unknown to me. There's McLarty Honda with a 4.7 Google rating, at the time, and they are not far from my current location. I had East End drop my vehicle off at McLarty on Sunday night. East End has a relationship with the dealership and was able to get into the locked access gate. I dropped my keys in the drop box. Monday morning I called the dealership shortly after they open at 7 AM. The scheduler informs me someone will call me back. I can't remember if I called or the dealership called me but I talked with a service manager mid-morning. Cole told me they would take a look at the car before the end of the day. Indeed, before the end of the day Cole called me back. Simultaneously, I was sent a detailed proposal of the work that would be needed to repair my vehicle. The proposal included photos of the parts impacted and why they would need to be replaced. The proposal also included the anticipated cost. I advised them to go ahead with the repairs. I rented a vehicle so that I could go on with my business and left the area. In other discussions with the dealership, the repairs had been completed and the vehicle would be ready for pickup when I returned the following Monday. I returned to the dealership in a rental car on Monday, 09-NOV, to pick up my vehicle. The bill was as predicted and I paid the amount with no surprises. I explained that I was in a rental and asked if there were any kind of courtesy ride provided by the dealership. Cole picked up the phone and called Rosa. Rosa came and Cole explained my predicament. She said no problem and agreed to pick me up at the car rental center. I returned my rental and found Rosa waiting in the McLarty Honda courtesy van. Of course it was a Honda Odyssey. Rosa was friendly and pleasant to chat with on the way back to the dealership. I made a comment about the container of snacks sitting in the floor. She invited me to have one or get one from the snack area in the dealership where there was also coffee. We continued our enjoyable conversation until our return to the dealership. I thanked Rosa and went inside. Alas, I found the complimentary snacks, coffee, and water area! Well, yes, I will help myself to a fine cup of Royal Cup coffee and a snack. I departed in my repaired Honda Odyssey which drove without a hitch to my destination. As a footnote, I would like to add that the dealership presents a professional image. The building is neat and well maintained. The restrooms are clean. When I walked into the service area I was asked if I needed help as soon as someone was available. If I am ever back in the area and need service on my Honda, I will take it to McLarty. If you read this far, thanks for the indulgence.

I came to McLarty Honda for a routine oil change and, at checkout, presented a service coupon from the dealership’s website for $10 off a $49 to $99 service. My service advisor, Justin Dashiell, told me I couldn’t use it because the oil change was already discounted and “corporate made a mistake.” I was never told my oil change was discounted, and I simply wanted to use a coupon the dealership itself had published. When I asked again why the coupon couldn’t be honored, Justin became visibly frustrated. He showed me an expired coupon, insisted I was already saving money, ... Read More

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Google - Nov 6, 2026

I came to McLarty Honda for a routine oil change and, at checkout, presented a service coupon from the dealership’s website for $10 off a $49 to $99 service. My service advisor, Justin Dashiell, told me I couldn’t use it because the oil change was already discounted and “corporate made a mistake.” I was never told my oil change was discounted, and I simply wanted to use a coupon the dealership itself had published. When I asked again why the coupon couldn’t be honored, Justin became visibly frustrated. He showed me an expired coupon, insisted I was already saving money, and pushed my paperwork around his desk while saying, “Okay, we’ll do things your way and you’ll be paying more.” He then told me it was “only a few dollars difference” and that I was “making this difficult.” I stayed calm throughout and only asked that the dealership honor its own coupon. Instead, I felt unseen and unheard, and I was treated not as a customer but as a problem. A manager was eventually called over. He was polite, explained the miscommunication, and applied an equivalent discount. When I asked whether Justin could have done the same thing, the manager said yes. The manager handled this well, but the issue could have been resolved in minutes without the attitude and back and forth. Because of how I was treated, I won’t be returning for service.

Just had my'14 CR - V in for a routine service & tire rotation. My service advisor is Memphis Tanton & he is excellent at his job. He always gives me a very clear explanation of what has been done and what needs to be addressed if anything in the service area. He goes over my invoice as well and makes everything crystal clear! Memphis is a pleasure to work with and I will utilize his expertise and follow his advice here at Mclarty Honda as long as I own a Honda vehicle. For myself, personally, I would not go ... Read More

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Google - Nov 5, 2026

Just had my'14 CR - V in for a routine service & tire rotation. My service advisor is Memphis Tanton & he is excellent at his job. He always gives me a very clear explanation of what has been done and what needs to be addressed if anything in the service area. He goes over my invoice as well and makes everything crystal clear! Memphis is a pleasure to work with and I will utilize his expertise and follow his advice here at Mclarty Honda as long as I own a Honda vehicle. For myself, personally, I would not go anywhere else to have my vehicle serviced........

This was the first oil change in my Passport since purchasing it. Everything was fantastic. Will be coming here for the foreseeable future.

Very Fast and detailed service from this professional team. Thank You

I had an appointment so I got in right away. The staff at McLarty’s are always quick to greet you. I told him I was there for an oil change and tire rotation but recently started having an issue. Cole listened and stated they would look into it as well. My maintenance issues were taken care as well as my issue. When I went to pay I realized I forgot my coupon. Cole stated he would take care of it and took off the coupon amount. I truly appreciate the kind, caring and professional service I get there. I ... Read More

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Google - Nov 4, 2026

I had an appointment so I got in right away. The staff at McLarty’s are always quick to greet you. I told him I was there for an oil change and tire rotation but recently started having an issue. Cole listened and stated they would look into it as well. My maintenance issues were taken care as well as my issue. When I went to pay I realized I forgot my coupon. Cole stated he would take care of it and took off the coupon amount. I truly appreciate the kind, caring and professional service I get there. I definitely recommend McLarty’s service center.

I took my CRV in for A-1 service and was told I needed several other things done in the near future. I appreciated being told which ones should be a priority and which could wait.

I brought my car to the facility at 8:30 AM. I left at approximately 11 AM. I returned at 2:30 PM and finally received possession in my car at 4 PM. There was no communication. I don’t feel like my business is valued. I don’t feel like the company appreciates what individuals have to do in order to maintain the service on their car an entire day for me to sit and wait and not be told a thing about the progress of the Repair I am a longtime customer and every bit of the maintenance on my car has been done ... Read More

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Google - Nov 4, 2026

I brought my car to the facility at 8:30 AM. I left at approximately 11 AM. I returned at 2:30 PM and finally received possession in my car at 4 PM. There was no communication. I don’t feel like my business is valued. I don’t feel like the company appreciates what individuals have to do in order to maintain the service on their car an entire day for me to sit and wait and not be told a thing about the progress of the Repair I am a longtime customer and every bit of the maintenance on my car has been done there and I don’t appreciate the manner in which it was handled today and actually this is not the first time communication has been an issue so you don’t need my business that’s fine. Someplace else will be glad to have it.

Best place to buy a car, hands down. Ramon Green, KD, and Johnathan Frazier are the best people to work with. I won’t go anywhere else. Stress free, ZERO pressure and so much kindness that McLarty feels like family.

Made a deal quickly. Very professional staff.

Robert Ross was so personable and easy to work with. He is a truly kind person who took his time even though we came in very late in the day. Kelley and the rest of the finance team who had to stay until after closing are all so patient and kind as well. This is our second purchase from McClarty and it will not be the last!!

Mr. Ed! Thank you Major

Robert was the absolute best sales consultant, very attentive and diligent. I would definitely recommend him to my family and friends today and in the future. The process was smooth. Thanks Robert Ross for an exceptional job!

Have the parts I need

I was pleased with how quickly my car was taken care of. The staff I encountered were very friendly.

Justin, Shane, and Jared worked tirelessly to figure out what was wrong with my car! Even when they didn’t know what it was, they kept trying until it was solved and kept me informed along the way. I am so thankful for the McLarty Honda team!

Awesome experience! Didn't have to wait for long exhausting hours... Darrl was great to work with!

Good

John Howard and Jonathan were very good.

So helpful in a stressful situation with my sisters tire 🙏 thank you Jason and Josh

The third vehicle my family has purchased from this dealer in two years. Mr. Green was exceptional!

First visit to the service department at McLarty Honda was a good one. Met Sam and he was professional, courteous and friendly. He explained what needed to be done with my vehicle which was purchased in March 2026. It did not take quite as long as he expected. Overall we are very satisfied.

Tony was absolutely amazing! He made the process quick and I was in an out in no time!

Chance was awesome

McClarty Honda has the best staff! They are professional and friendly! I love how they update you on the status of your service in real time! The best Honda dealership in Central Arkansas!!!

First interaction with McLarty Honda service department and was very pleased with their service management and quality of their service.

Recently bought my second vehicle from McLarty Honda and the experience was just as great as the first one. Chance, the sales rep was extremely helpful and patient, everything went by smooth. Will definitely be back!

Service rep. Justine did a fine job for us.

The experience was excellent! Chance did a wonderful job considering my credit score and no money down. I recommend anyone to go to Mclarty in North Little Rock. Everyone is super friendly. Chance even trailed me to my rental to drop off my car to me.

I have been to MCLARITY honda four times becaise my 2025 accord the handsfree is not workimg. If it does not work ir does not work. Change it out. Had it a year problem started two month im and as of today it still does not work. Pitiful!

Fraud dealership, hides fees, jacks up prices after the fact. Safe yourself the trouble and don’t come here.

Do yourself a favor and shop somewhere else...you'll be glad you did!

worst car experience in Arkansas and that's not saying much

Honda has a communications problem with their dealerships.

7.45 appointment- arrive at 7.35. No coffee. No place to really work on laptop that has electrical plug. This place is a little dirty too just looking around at the floors

Routine maintenance service took over 2 hours and as I drove away I noticed that the maintenance interval was not reset. Not a great experience.

My husband had an appointment today at McCarty Honda. Extremely poor (slow) service, unfriendly (rude) attitude of staff. He will not return unless absolutely necessary.

We moved to Little Rock last year and one of the things I miss most is the Honda Service Center we had in NC. My experience with McLarty has been poor communication and repairs take longer than they should, and I’ve never left the place without feeling like I’m getting ripped off or wasting a huge amount of my time. At one point, I was scheduled for a recall as a 1-hour job - I even called to confirm that it would only be 1 hour – and they had my car for a full 2 days. What’s worse they ... Read More

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Google - Aug 20, 2026

We moved to Little Rock last year and one of the things I miss most is the Honda Service Center we had in NC. My experience with McLarty has been poor communication and repairs take longer than they should, and I’ve never left the place without feeling like I’m getting ripped off or wasting a huge amount of my time. At one point, I was scheduled for a recall as a 1-hour job - I even called to confirm that it would only be 1 hour – and they had my car for a full 2 days. What’s worse they couldn’t even identify the McLarty or Honda team that that had contacted me to schedule the recall appointment - it’s like the head is not talking to the tail. If we are in Little Rock, when we buy our next car, it will not be a Honda.

I felt like I was being kept hostage in order to buy a car. The salesman took my keys to get my car appraised but never gave me my keys back. There were multiple times where I expressed that I didn’t want to buy and wanted to leave, but I couldn’t leave due to me not having the keys to my car. After asking for the keys back the salesman would negotiate more numbers. The salesman finally responded “Okay, I’m not gonna hold you hostage”. Went to grab my keys and came back (without putting my keys ... Read More

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Google - Aug 3, 2026

I felt like I was being kept hostage in order to buy a car. The salesman took my keys to get my car appraised but never gave me my keys back. There were multiple times where I expressed that I didn’t want to buy and wanted to leave, but I couldn’t leave due to me not having the keys to my car. After asking for the keys back the salesman would negotiate more numbers. The salesman finally responded “Okay, I’m not gonna hold you hostage”. Went to grab my keys and came back (without putting my keys in my hand) and stated “what if we sold it for the same payments you’re currently paying”. After being there for hours and having very bad anxiety from the pressure, I agreed to buy. This process was very stressful and now I’m regretting buying due to it throwing me off financially as I am a single mom. Not to mention I had just bought a $400 battery from the service department before buying the new car . Thanks for the new car, but I will not be buying again.

Unfortunately, was quoted half of what my oil change ended up costing. After getting the quote and setting the appointment and taking off half a day and confirming the price twice still got charged double. Was told by the service advisor that they would look into it as all calls are recorded and a manager will call me. A week later still waiting on that call. I also own a GMC 3/4 ton diesel that cost less to have an oil change than this Toyota Camry.

My husband and I went to this location yesterday afternoon/evening to potentially purchase. We had been out all day looking at and ultimately purchased a vehicle for him with awesome customer service experiences. Upon entry, we walked past a couple of salesman on their phones that did not greet us at all. Finally one did-it was the most lackluster greeting and that should have been our first indicator to leave and look elsewhere. Jeorge clearly did not want to help us and it seemed as though there was some judgment. He asked what we were looking for and I ... Read More

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Google - Jul 19, 2026

My husband and I went to this location yesterday afternoon/evening to potentially purchase. We had been out all day looking at and ultimately purchased a vehicle for him with awesome customer service experiences. Upon entry, we walked past a couple of salesman on their phones that did not greet us at all. Finally one did-it was the most lackluster greeting and that should have been our first indicator to leave and look elsewhere. Jeorge clearly did not want to help us and it seemed as though there was some judgment. He asked what we were looking for and I gave him three different makes (all SUVs). He then questioned me-"what exactly do you want because those are three different cars". Well, yes Jeorge-we know they are three different cars but all SUV's so clearly we are looking for a SUV!? We finally get to test drive a pilot and it was like pulling hairs to get him to tell us about the car. The entire ride was just me asking questions and him saying nothing unless prompted. On top of that his BO was out of this world. This is not to be mean, but it was so offensive. We had been out since 11 am in the heat looking/test driving cars and made sure to freshen up-could he not do the same? Or could none of his coworkers tell him that his BO was absolutely horrible? We test drive another car and were interested in it. We ask to sit down and talk numbers with him-although I was reluctant moving forward with him. He began filling out the paperwork and then asked if we were serious about buying- in an annoyed tone...-um yes Jeorge-if we can come to a good deal...then of course...He then states, "I have to fill all this out before I talk to the financial advisors or they'll get mad at me". Ok, why are you telling us that? We said we were serious about buying so do what you need to do to get us out of here? The entire interaction was just awful and off-putting. I told my husband when he walked away if this next exchange of words is bad we are out of here. And it was...The numbers he provided were absolutely crazy. Who is paying 10% interest on a Honda CRV? We had just purchased at another dealership and walked away with a 2.99% interest rate on a vehicle that cost 20k more than that one. Something wasn't adding up. Lastly, he kept asking if we'd worked with someone else at that location in the past because he'd rather us work with them if we had. He attempted to mask whatever preconceived notion he had of us by saying, "we just don't like to take eachother's clients"...This was impossible because I have never looked or purchased from there. It was all a phony attempt to pass us off to someone else. So we left and will NEVER return there. We will gladly purchase from another Honda dealership or even look into a toyota-since we had such a great experience there earlier in the day.

Salesman passed us off to a different salesman who was fine up until I requested a second key for the vehicle we were purchasing. Was given the impression that they’d look for it or “figure it out”. When we asked later for the additional key fob we were told “the salesman doesn’t recall saying that”; basically we got your money so you’re out of luck. In addition we purchased a 2 year old Nissan at the Honda dealership. When we needed something covered under the extended warranty we purchased checked I contacted the Honda place and explained what ... Read More

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Google - Jul 15, 2026

Salesman passed us off to a different salesman who was fine up until I requested a second key for the vehicle we were purchasing. Was given the impression that they’d look for it or “figure it out”. When we asked later for the additional key fob we were told “the salesman doesn’t recall saying that”; basically we got your money so you’re out of luck. In addition we purchased a 2 year old Nissan at the Honda dealership. When we needed something covered under the extended warranty we purchased checked I contacted the Honda place and explained what was going on and specifically asked if I needed to take it to the Nissan dealership. I was told I could bring it to the Honda store. Well of course once we brought it there we were told that our car is a Nissan so we’d have to take it to the Nissan shop. Very frustrating experience all the way around. Customer service definitely doesn’t seem to be a priority

Great service from the salesman to finance team. I have bought numerous vehicles from this dealer over the years new and used. I’m not comfortable going anywhere else.

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easy to work with they listened to my concerns and was supportive in the buying experience

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My salesperson was friendly and knowledgeable. Same with the finance manager. I was treated respectfully by everyone.

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Everyone at McClarty’s was wonderful. I needed a car, they had cars. When I was ready, they had some, I looked, picked one, drove it, made the deal, drove home.

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Terrible experience, rude salesman, tried to ad hidden fees on without telling us. Will not recommend. Stay away

I explained my problem and he went to work on solving it Jordan Newton checked my tire and I agreed to plugging it. They did and I'm off

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If you’re looking for a team that is trustworthy, professional, and dedicated to providing an exceptional car-buying experience, I highly recommend Kevin Berry and Derrick Anderson. Thank you both for making this such a positive and memorable experience!

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He explained very well what had to be done Very nice guy, his name start with k khôl or something

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Have enjoyed working with them for a lot of years Service is always thorough every time

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My Service Advisor was Sam Rios. Shane just scheduled the appointment for my 90000 mile service. As usual, Sam did a fine job. However, as usual, the tire low pressure light came on on my way home. This time when I checked, the pressures were 34, 34.5, 32.5, and 32. The low tire pressure light usually comes on after my service on the way home, but there isn't usually as big a discrepancy between the tires.

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Chance was knowledgeable about the car and helped us set it up. My only problem was I wanted a front wheel drive and it was going to another stat e. Chance tried to stop trade and sell to us but he couldn't. Not his fault. I give him a ten.

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Both Brian and the Finance team were awesome! Friendly and professional They are the best!!

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Chris Valenzuela is very polite and easy to work with. He seems to understand my situation.

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Good work When I came Sam came right out to see what I needed done

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Caring employees, but they don't start on the car at the time of your appointment. Cole did report to us, and he did write up a report for us to get Glass Doctor pay for the issue they caused. We had texted ahead with Darrell that we wanted to drive a new Pilot while waiting on our repair, but he was busy across the showroom for a long time with other customers, and he finally came and saw us and got Rea to help us. Rea misunderstood that we were wanting to drive a new Pilot after showing us ... Read More

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DealerRater - Jun 21, 2026

Caring employees, but they don't start on the car at the time of your appointment. Cole did report to us, and he did write up a report for us to get Glass Doctor pay for the issue they caused. We had texted ahead with Darrell that we wanted to drive a new Pilot while waiting on our repair, but he was busy across the showroom for a long time with other customers, and he finally came and saw us and got Rea to help us. Rea misunderstood that we were wanting to drive a new Pilot after showing us and letting us drive a 2-yr old car. I thought they must not have any new ones. She apologized for the misunderstanding. She did get a 2026 and brought it around for us to drive and showed us features on it and answered our questions. She was very nice.

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Ian Bing and team were excellent to work with! Got us in and out quick and hassle free. I would recommend Ian Bing and his team to friends and family. We are loving our purchase! Thank you!

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Very easy process and friendly service Kevin went above and beyond at purchasing our new vehicle

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The whole process was done very smoothly Darrell is very friendly and answers all my questions patiently

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Excellent customer service! I’m very thankful for the representative’s professionalism and commitment to me as a customer. The work was very timely and I got to enjoy the rest of my day!!

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Good experience - great sales person - everyone was great - answered all my questions and was not pressured

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Dealing with Gary was smooth and easy. The first sales person we had really steered us away from McLarty Honda but when I reached out to a friend that worked at McLarty Nissan he got us with Mr Gary and we went home in our 2026 Honda CRV Hybrid that day. I would definitely recommend Gary Ashford 100%

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The people at Honda are always kind understanding very professional make you feel comfortable great dealership

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Chris V. was very helpful and explained the additional recommended services and kept us informed when our Odyssey was ready.. Thank you

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Sam was very helpful when I called, Chris took care of me there and Juan got me checked out

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Sam was extremely helpful, patient, and communicative throughout the entire process. I truly appreciate the quality of service I received and am glad I chose McLarty. Thank you for making what could have been a stressful situation such a positive experience.

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Always courteous; always efficient No No They seem to be knowledgeable and are convenient to my house. I appreciate the courtesy service

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Charged me $174 for oil change. I think it's outrageous pricing compared to other locations.

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People were welcoming, friendly, knowledgeable, and very helpful. We were very pleased with our reception and with the car.

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Tony assisted me in the best way possible and I will recommend him to family/friends. He was very informative in any questions I had and put me in the exact vehicle I wanted the next day. I plan to enjoy my first ever Honda.

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McLarty Honda is an Excellent Dealership, got an oil change and tire rotation. Very Satisfied

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Ashley did amazing and truly made my experience with Honda wonderful! Thank yall so much

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Easiest transaction I’ve ever done. Great car, great price, great process. Job well done.

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Cole got me in and out quickly as usual. He was very informed about what needed to be done. The dealership is friendly and comfortable to wait in.

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I did not purchase from Emil. I purchased from Brian Allen at Mclarty Honda in Littlerock, AR

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The treatment was good. The staff who took care of my car was courteous knowledgeable and efficient, a courtesy vehicle was also provided and my air conditioning is working fine now. Thank you.

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