Sam was very professional and kindly polite. He has been this way consistently every time I bring my van in.

The lines of communication are fabulous, from check in to completion of service or diagnostic there is clear, direct communication. About processes and pricing.

Always have a positive experience The salespeople and service people are always friendly, courteous and efficient at what they do.

Very fast and professional service They explained what my vehicle needed and what to expect

Justin did my intake paperwork. He was excellent-- professional, courteous. Sam was assigned to work on my car. When I called to ask if it was ready for pick up, he told me he had not fixed the issue I brought it in for because there was nothing wrong with it. I assumed he had misunderstood the problem, but when I tried to clarify and explain, he was dismissive and combative. I told him that my sliding door would not operate in manual mode, and he told me that 1. There's no such thing as manual mode (there's a switch on the dashboard) 2. That was just for emergencies (I told him emergencies were exactly my concern as it did not work at all) and 3 that actually it did open if you pulled hard. I told him that it absolutely did not, and that alerted me to the fact that he had not tested it. My husband had to take off work, personally take the service manager to the parking lot, and ask him to open it. He couldn't. Only then did the service manager agree that it needed to be fixed. The cord was binding up inside the door latch mechanism. A problem that is thoroughly documented on the internet for Odyssey vans. I will not bring my vehicle back to this location.

Is great attention and great service everything is ok is alright thank you for the attention and service

The Representatives are nice, I feel the wait time is just too long if waiting on your vehicle

Always excellent service I always get good service, that's why I bring my car there, when I have 2 sons who are mechanics

My service rep is Sam Rios and he takes great care of me every time!

Sam greeted me promptly. He told me the proper name oF my service agreement so I don't have to keep describing it every time I come (Honda care) and he went over the mechanics recommendations with me and explained why it was important. Very patient guy

Always courteous and takes the time to explain the situation to you and gives you the best options.

we got there early and Ashley was with someone else so she passed us on to Mr. Darrell . Appreciate that instead of making us wait . Everyone was very efficient and did not feel any till pressure

It was a good experience very professional I would bring my vehicle back to Mclarty

Ed was helpful and knowledgeable. He did not pressure or try to hard. The experience was overall positive.

Staff was great. Very informative waiting area was good provided snacks Free WiFi And TV